How to contact the support team:
- Submit a support ticket
In order to submit a support ticket, you need to provide us the purchase code to verify your purchase.
- Post a comment
If you have a pre-sale question, or your support has expired, you can still contact us using the theme comments section. Please use the quick links below, to submit a comment for one of the themes in our portfolio.
Clinio Comments • Slide Comments • JamSession Comments • Lucille Comments • Artemis Comments
Please make sure that you include the following information for quick support:
-
URL to your website
Please provide us the URL to your website, or to the page that best shows the issue. -
WordPress credentials
The most easy way to check your issue is by checking your existing setup. -
Some screenshots, if needed
A picture is worth a thousand words, so if you think that an image can help us understand the issue please provide it.
Theme documentation:
- The complete documentation is included in the full package that you download from ThemeForest
- We also recommend you to keep an eye on the online documentation, since it is regularly updated with new video and written tutorials
- Please subscribe to SmartWPress YouTube Channel to be notified when new video tutorials go up
