I am facing issues with cart and removing items from it. After removing cart gets stuck and icon for loading appears which keeps rolling, and product doesn't remove.
Can you please send me the URL to your website? I tried to navigate to http://gourmansion.com/ but I only see a blank page.
Thanks, Alex
Kind Regards, Alex
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I am checking it right now. I'll come back with details.
Kind Regards, Alex
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First of all, I must say that your website look gorgeous. I think it looks better than the theme demos
Congrats for this!!
Related to the issue you described:
I've added two products to the cart. Then I went to the cart page, and updated the quantity for one of the products, from 1 to 0. I pressed Update Cart button and everything worked fine.
Did I miss something? Should I test in a different way?
Please let me know.
Kind Regards, Alex
New to WordPress? Don't want to deal with all the setup process? We can help you! Please check our list of additional services and let us know if there's anything we can do to help you!
Just a short idea: Please consider setting the color scheme for the footer to white on black:
Kind Regards, Alex
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I understand now, I was able to reproduce it both on your side and on our development location. We'll prepare a fix for this that will be available for the next theme update. How urgent is this for you?
Please let me know, so I will schedule the update according to this.
Kind Regards, Alex
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Ok, we'll fix it an release a new update most probably at the beginning of the next week. We'll keep in youch related to this.
Kind Regards, Alex
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The cart issue is fixed, and I am going to release a new theme update today.
Kind regards,
Alex
Kind Regards, Alex
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Dear Support team
I am facing issues with cart and removing items from it. After removing cart gets stuck and icon for loading appears which keeps rolling, and product doesn't remove.
Hi,
Can you please send me the URL to your website? I tried to navigate to http://gourmansion.com/ but I only see a blank page.
Thanks,
Alex
Kind Regards,
Alex
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Please check our list of additional services and let us know if there's anything we can do to help you!
SmartWPress - Envato Elite Author
I will activate it now. Please let me know when you are done so I can lock it again. thank you
Hi,
I am checking it right now. I'll come back with details.
Kind Regards,
Alex
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Please check our list of additional services and let us know if there's anything we can do to help you!
SmartWPress - Envato Elite Author
Hi,
First of all, I must say that your website look gorgeous. I think it looks better than the theme demos
Congrats for this!!
Related to the issue you described:
I've added two products to the cart. Then I went to the cart page, and updated the quantity for one of the products, from 1 to 0. I pressed Update Cart button and everything worked fine.
Did I miss something? Should I test in a different way?
Please let me know.
Kind Regards,
Alex
New to WordPress? Don't want to deal with all the setup process? We can help you!
Please check our list of additional services and let us know if there's anything we can do to help you!
SmartWPress - Envato Elite Author
Just a short idea: Please consider setting the color scheme for the footer to white on black:
Kind Regards,
Alex
New to WordPress? Don't want to deal with all the setup process? We can help you!
Please check our list of additional services and let us know if there's anything we can do to help you!
SmartWPress - Envato Elite Author
Thank you :) I dodn't start with footer yet, it still has a lot of work to be done.
Cart page is working fine, Issue is only in the cart which is found in the header part on the right side of the menu.
I understand now, I was able to reproduce it both on your side and on our development location. We'll prepare a fix for this that will be available for the next theme update. How urgent is this for you?
Please let me know, so I will schedule the update according to this.
Kind Regards,
Alex
New to WordPress? Don't want to deal with all the setup process? We can help you!
Please check our list of additional services and let us know if there's anything we can do to help you!
SmartWPress - Envato Elite Author
Thank you a lot for your time.
I am not planning to open it for another 2 weeks. It would be great if I can have it working by then.
Ok, we'll fix it an release a new update most probably at the beginning of the next week. We'll keep in youch related to this.
Kind Regards,
Alex
New to WordPress? Don't want to deal with all the setup process? We can help you!
Please check our list of additional services and let us know if there's anything we can do to help you!
SmartWPress - Envato Elite Author
Dear Alex
Any update on the cart issue?
Hi,
The cart issue is fixed, and I am going to release a new theme update today.
Kind regards,
Alex
Kind Regards,
Alex
New to WordPress? Don't want to deal with all the setup process? We can help you!
Please check our list of additional services and let us know if there's anything we can do to help you!
SmartWPress - Envato Elite Author