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  Public Ticket #2465866
Apply Coupon missing from Check out page
Closed

Comments

  • Nichole Whelan started the conversation

    Hello 

    I hope you are well and keeping safe.

    The "Coupon Code" is missing from Check Out page.

    Please help me with this issue.

  •  470
    Alex replied

    Hi Nichole, 

    The coupon input field is present in the cart page: 

    9832106074.png


    Kind Regards,
    Alex

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  • Nichole Whelan replied

    Alex

    Thank you for your reply.

    I would like to add it to the check out page. It is a default option in WooCommerce.

    I am losing sales as people go directly to check, are unable to apply the coupon and leave. 

    Please see attached pdf

  •  470
    Alex replied

    I understand, I will prepare this change for the next theme update, is it ok for you? 

    Kind Regards,
    Alex

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  • Nichole Whelan replied

    Can you please help me sooner?

    I would really appreciate it. 

    We loose a lot of sales because of this. 

  •  470
    Alex replied

    Hi, 

    I will help you, please send me credentials for your WordPress and I will add the changes directly to your website, so you don't have to wait for the next update.

    Kind Regards,
    Alex

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  •   Nichole Whelan replied privately
  •  470
    Alex replied

    Hi, 

    I've implemented the feature, unfortunately I cannot edit the source files through WordPress editor due to the server configuration. 

    Please send me FTP credentials, I need to update the following theme files:

    style.css

    theme_settings.php

    settings_getters.php

    woocommerce_suppport.php

    After update, you should have a new theme option in Appearance - Artemis Settings - Shop where you can enable coupon field on checkout (disabled by default). After enabling the option you should see this on top of your checkout page: 

    6642163074.png



    Thanks,

    Alex

    Kind Regards,
    Alex

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  •   Nichole Whelan replied privately
  •  470
    Alex replied

    Hi, 

    The user/password combination does not work, can you please check? 

    Kind Regards,
    Alex

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  •   Nichole Whelan replied privately
  •  470
    Alex replied

    Can you please send just FTP access please? If you think you can manage to update the files, I can attach them here. 

    Please let me know. 

    Kind Regards,
    Alex

    New to WordPress? Don't want to deal with all the setup process? We can help you!
    Please check our list of additional services and let us know if there's anything we can do to help you!

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  •   Nichole Whelan replied privately
  •  470
    Alex replied

    Thanks, credentials are working now. 

    Please go to Appearance - Artemis Settings - Shop (tab) and enable the coupon field on Checkout page: 

    9976645251.png


    Kind Regards,
    Alex

    New to WordPress? Don't want to deal with all the setup process? We can help you!
    Please check our list of additional services and let us know if there's anything we can do to help you!

    SmartWPress - Envato Elite Author