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  Public Ticket #2497074
Registering via popup is not working
Closed

Comments

  • fkang started the conversation

    Hi,


    There are mainly two ways to register in the website via the menu at top left and via the menu item "login/signup"

    The issue happens when registering via "login/signup" menu item.

    Steps:

    1- click on the menu item

    2- on the popup, click on register

    3- Type the email address (there is no input field to create a password) then click "register"


    Result: "Error: Password is required."


    Thanks for your help

    Frederic


  •  470
    Alex replied

    Hi Frederic, 

    Thank you for details, can you please send me credentials for your WordPress? I want to take a look on your settings. 

    Also, please deactivate any plugin that might change the default WooCommerce login functionality: 

    1367079858.png


    Kind Regards,
    Alex

    New to WordPress? Don't want to deal with all the setup process? We can help you!
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    SmartWPress - Envato Elite Author


  •   fkang replied privately
  •  470
    Alex replied

    The register option should work now, please take a look and let me know. 

    Kind Regards,
    Alex

    New to WordPress? Don't want to deal with all the setup process? We can help you!
    Please check our list of additional services and let us know if there's anything we can do to help you!

    SmartWPress - Envato Elite Author


  • fkang replied

    It seems to work now.

    Was it an issue with settings ? In case I am facing that issue again.

    Also...is there a way to customize the color of error messages ?

  •  470
    Alex replied

    It looks like the Woo option that automatically generates password is not working in the combination with our login popup. I will make some research in this direction. 

    Regarding to the color of error messages, can you please post a screenshot for better understanding? 

    Kind Regards,
    Alex

    New to WordPress? Don't want to deal with all the setup process? We can help you!
    Please check our list of additional services and let us know if there's anything we can do to help you!

    SmartWPress - Envato Elite Author


  • fkang replied

    Everything seems to work fine. I managed to change the color with some CSS.

    How do I close the ticket ?

  •  470
    Alex replied

    Don't worry about this, it will be closed automatically. Please let me know if you need more help from my side.

    Kind Regards,
    Alex

    New to WordPress? Don't want to deal with all the setup process? We can help you!
    Please check our list of additional services and let us know if there's anything we can do to help you!

    SmartWPress - Envato Elite Author