I just noticed today that the revolution slider is not displayed anymore on any browser. But When I go directly to my website from wordpress I can see it.
Did you perform a recent update? Please let me know.
Kind Regards, Alex
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I don't really understand, I can see your slider here:
Can you please offer more details? What do you mean that the slider disappeared?
Kind Regards, Alex
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I just don't see the sliders on the website. I checked on iPad, iPhone, Blackberry, PC, Mackbook and same problem. Also checked on Safari, Firefox, Chrome...and still same issue. However, if I log into wordpress back office, I can see the sliders.
Something I did notice ... When I inspect the code, I see some div blocks related the revsilder. But I also see some javascript error messages. Those and from the wordpress back office, I see no errors.
Please delete your Slider Revolution plugin and replace it with the one attached to this ticket. It is the latest version. Please let me know if this makes any difference.
Kind Regards, Alex
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Hi,
I just noticed today that the revolution slider is not displayed anymore on any browser. But When I go directly to my website from wordpress I can see it.
Weird, because I did change nothing...
Can you help on that.
BR,
Frederic
Hi Frederic,
Did you perform a recent update? Please let me know.
Kind Regards,
Alex
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SmartWPress - Envato Elite Author
Hi Alex,
I didn't perform any update.
BR
Frederic
Hi Frederic,
I don't really understand, I can see your slider here:
Can you please offer more details? What do you mean that the slider disappeared?
Kind Regards,
Alex
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SmartWPress - Envato Elite Author
Hi Alex,
I just don't see the sliders on the website. I checked on iPad, iPhone, Blackberry, PC, Mackbook and same problem. Also checked on Safari, Firefox, Chrome...and still same issue. However, if I log into wordpress back office, I can see the sliders.
Something I did notice ... When I inspect the code, I see some div blocks related the revsilder. But I also see some javascript error messages. Those and from the wordpress back office, I see no errors.
You can check the video attached.
BR
Frederic
Here, the video I was referring to.
Hi,
Please delete your Slider Revolution plugin and replace it with the one attached to this ticket. It is the latest version. Please let me know if this makes any difference.
Kind Regards,
Alex
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Please check our list of additional services and let us know if there's anything we can do to help you!
SmartWPress - Envato Elite Author