Okay
  Public Ticket #2509466
blog comments
Closed

Comments

  • matteozenatti started the conversation

    Hi.

    I noticed in my site, using Lucille theme, that in the blog posts comments are not appearing, even if approved.

    I checked all my options (and not only me did), I tried on another theme I could read them, and everything should be correct.

    But still, it's impossible to read published comments in the blog posts (strangely, they work in pages and events).

    You can see the same thing directly in the Lucille documentation smartwpress blog - for instance https://docs.smartwpress.com/how-to-change-the-display-order-of-the-albums/

    Is there any chance to fix it?

    Best wishes

    Matteo

  •  470
    Alex replied

    Hi, 

    First of all, many thanks for noticing this!

    Please send me the URL and credentials for your WordPress and I will add the fix directly to your website, so you don't have to wait for the next theme update. 

    Kind Regards,
    Alex

    New to WordPress? Don't want to deal with all the setup process? We can help you!
    Please check our list of additional services and let us know if there's anything we can do to help you!

    SmartWPress - Envato Elite Author


  •   matteozenatti replied privately
  •   matteozenatti replied privately
  •  470
    Alex replied

    Hi, 

    I am working on this to find a fix. I'll come back with details. Thanks for your patience!

    Kind Regards,
    Alex

    New to WordPress? Don't want to deal with all the setup process? We can help you!
    Please check our list of additional services and let us know if there's anything we can do to help you!

    SmartWPress - Envato Elite Author


  •  470
    Alex replied

    Hi, 

    I've added the code change that fixes the comments display, please check and let me know how it works. The fix will also be available in the next theme update. 

    Kind Regards,
    Alex

    New to WordPress? Don't want to deal with all the setup process? We can help you!
    Please check our list of additional services and let us know if there's anything we can do to help you!

    SmartWPress - Envato Elite Author


  •   matteozenatti replied privately
  •  470
    Alex replied

    I am glad that I could help and thanks again for your help. 

    Let me know if you still need my help. 

    Kind Regards,
    Alex

    New to WordPress? Don't want to deal with all the setup process? We can help you!
    Please check our list of additional services and let us know if there's anything we can do to help you!

    SmartWPress - Envato Elite Author