Okay
  Public Ticket #2538479
Place Order
Closed

Comments

  • flockinglegless started the conversation

    I am currently testing credit card checkouts and when i place an order, i don't get an egg timer or something else to tell me the order is being processed.  It just sits there but does go through after about 5 seconds.  I'm concerned other customers will also have this issue and there is a potential they could hit the place order button twice.  Is this normal?

  •  470
    Alex replied

    Hi, 

    The payment functionality is provided by WooCommerce plugin. If you consider that we should change somethingin the theme please let me know, but the theme itself does not handle the payment functionality behind, it is based on WooCommerce functionality.  

    Kind Regards,
    Alex

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  • flockinglegless replied

    Thanks Alex.  Yeah i just figured that out today but thanks for the response.  Sorry!

  •  470
    Alex replied

    No problem, did you manage to improve the functionality in any way? 

    Kind Regards,
    Alex

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  • flockinglegless replied

    I'm not sure yet as i need to change the payment from sandbox to live.  Will let you know how it goes.

  •  470
    Alex replied

    Ok, thanks!

    Kind Regards,
    Alex

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  • flockinglegless replied

    Hi Alex.  I couldn;t get it working even when the payment gateway was taken out of test mode.  I managed to add the spinner by adding the below code to the stylesheet.

    /* Checkout page processing spinner */

    .woocommerce-checkout.processing .blockUI.blockOverlay {
    background-image:url('/wp-admin/images/wpspin_light-2x.gif') !important;
    background-position: center 50% !important;
    background-repeat: no-repeat !important;
    position: fixed !important;
    }


  •  470
    Alex replied

    Thanks,

    I will make some tests and I will consider this code for the theme next version. Please move your custom CSS code to Appearance  - Customize - Additional CSS, otherwise you will lose it after the next theme update. 

    Kind Regards,
    Alex

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  • flockinglegless replied

    Brilliant. Thanks Alex. 

  •  470
    Alex replied

    No problem, thanks for sharing the codesmile.png

    Kind Regards,
    Alex

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