Okay
  Public Ticket #2675874
I can't download the demo
Closed

Comments

  • schumann1120 started the conversation

    Dear Author, I'm having the same problem as Welcome2Concrete. Do you know what I should do?

    "I’m attempting to download the demo and my browse just hangs. I wait up to 10 minutes and nothing happens."

  •  470
    Alex replied

    Hi,

    Most probably, the server is killing the importer process, due to the configuration that you have on your hosting. The demo importer downloads the content from the demo (posts, images) and this might take a while. Depending on your server configuration, the importer process might be killed after exceeding a certain amount of time.

    Can you please send me the URL and credentials for your WordPress, I will try to import the demo myself. 

    Or you can try to import the demo several times, it should do the job.

    Kind Regards,
    Alex

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