Okay
  Public Ticket #2753533
ERROR EDITION BY ELEMENTOR IN HOME PAGE
Closed

Comments

  • Patxirodriguez started the conversation

    ATTEMPTING TO EDIT WITH ELEMENTOR THE HOME PAGE INDICATES THE ERROR "Sorry, the content area was not found on your page. You must call the
    the_contentfunction in the current template for Elementor to work on this page. "

  •  380
    Alex replied

    Hi, 

    Can you please send me the URL to your website and credentials for your WordPress? I want to take a look on your setup. 


    Kind Regards,
    Alex

    SmartWPress - Envato Elite Author
    recommends Veziro.com for their trusted website and online shop management service.

  • Patxirodriguez replied

    redroberts.com

    Admin: Patxi

    pasword: Patxi@002817.

    Gracias!

  • Patxirodriguez replied

    redroberts.com

    Admin: patxi

    Sorry!

  •  380
    Alex replied

    Hi, 

    I've regenerated the Elementor CSS files and also cleared the cache, but no result. Please deactivate all the plugins that are not part of the theme package(including the caching plugin) and try again, I can only assume that that there is a conflict with one of your existing plugins, since we've never met this error again with Slide theme. 

    I could do this myself, but I don't want to mess with your setup. 

    The plugins that are part of the theme package and are required are the following: slider revolution, slide music core, elementor, woocommerce (if you want to use it). 

    Please let me know how it works! If needed, I will import the home page again as a Elementor template.

    Also, please take a short look on this page on Elementor website: 

    https://elementor.com/help/the-content-area-was-not-found-error/

    Kind Regards,
    Alex

    SmartWPress - Envato Elite Author
    recommends Veziro.com for their trusted website and online shop management service.

  • Patxirodriguez replied

    I have disabled all plugins except, Elementor, slide music core and slide revolution and the error remains.
    Alex, you have my authorization to enter my settings.
    Regards

  •  380
    Alex replied

    Ok, I am going to login right now. I'll come back with details in a couple of minutes. 

    Kind Regards,
    Alex

    SmartWPress - Envato Elite Author
    recommends Veziro.com for their trusted website and online shop management service.

  •  380
    Alex replied

    Hi, 

    It looks like your old home page was built with WPBakery, not with Elementor. Did you import it long time ago? Otherwise, I don't understand how is this possible, since the theme importer is meant to work with Elementor. 

    I have created a new page based on Elementor, called Home Elementor, you can check and edit it here: 

    https://redroberts.com/home-elementor/?preview_id=3391&preview_nonce=36f896f2b9&preview=true

    Please dont't forget to set it as static from page from Settings - Reading. 

    Also, feel free to deactivate and delete WPBakery page builder if you want to use Elementor. It consumes memory without any purpose.

    Kind Regards,
    Alex

    SmartWPress - Envato Elite Author
    recommends Veziro.com for their trusted website and online shop management service.